Advanced Telephony
Click-to-Dial & Phonebooks Live Extension Monitoring
ExploreComprehensive Customer Communication Platform
Integrate WhatsApp, SMS, Email & VoIP under one roof. Automate workflows, manage tickets, and delight customers with real-time notifications and advanced reporting.
Made for the way South African teams work
Your channels, together
- SMS
- Voice
- Tickets
- Mobile
One connected workspace
All the tools to care for every customer
Keep conversations moving, customer details close, and everyday work organised in one place.
Designed for real teams
A smoother experience for your team and your customers
UCX keeps agents focused on people — not juggling tabs — with shared context across every channel.
Less channel switching
Work WhatsApp, SMS, email and voice from one shared inbox.
Better customer context
Profiles, notes and history stay attached to every conversation.
Clearer follow-through
Tickets and reminders keep open work visible until it is done.
Work from anywhere
Desktop and mobile keep agents productive on the go.
Back to your UCX workspace?
Log in to manage customer conversations, tickets and team workflows.
